Win Back the Value of Your Linea Micra trade promotion terms
1. General
1.1. The competition is a game of chance and is authorised under the following permits:
a. ACT Permit No. TP 25/02463.1
b. NSW Authority No. TP/04591
c. SA Licence No. T25/1725
1.2. Marketing materials relating to this promotion form part of these Terms. If there is
any inconsistency between the marketing materials and these Terms, these Terms
prevail.
1.3. This promotion is subject to the availability of Linea Micra SKU machines. If all
available machines are sold prior to the end of the Promotion Period, the Promotion
will close at that time. The Promoter guarantees that three (3) Golden Tickets will be
randomly distributed among Linea Micra SKU machines available for sale during the
Promotion Period.
1.4. By entering this promotion, entrants accept these Terms.
2. Promotion Title
“Win back the value of your Linea Micra”
3. Definitions
“Eligible Entrant” means an individual who meets the eligibility criteria in clause 5.
“Golden Ticket” means one of three tickets randomly inserted by the Promoter into
Linea Micra packaging prior to sale.
“Immediate family member” means spouse, defacto, parent, child, sibling, and their
spouse.
“Provisional Winner” means an entrant who finds a Golden Ticket, subject to
verification under clause 9.
“Prize” means the refund of the purchase price actually paid for a Linea Micra SKU
during the Promotion Period, subject to clause 8.
“Promotion Period” means the period set out in clause 6.
“Authorised Retailer/Reseller” means a retailer or reseller approved by the Promoter to
sell Linea Micra machines, including Winnings.
“B2B Sale” means a commercial sale of a Linea Micra machine purchased by a
business partner, reseller, wholesaler, or other commercial entity. B2B Sales are not eligible for this promotion.
4. Promoter
The promoter is La Marzocco Australasia Pty Ltd (ACN 673 594 137) (ABN 75673594137) of 104 Nicholson Street, Abbotsford Vic 3067 (“Promoter”).
5. Eligibility
5.1. Entry is open to residents of Australia who reside in Australia, aged 18 years or over who purchase a new Linea Micra coffee machine during the Promotion Period from:
a. the Promoter’s website at https://lamarzoccohome.com.au/;
b. an authorised La Marzocco Australia reseller currently listed at
https://au.lamarzoccohome.com/support/retailers-and-resellers; or
c. an authorised retailer, including Winnings currently listed at https://au.lamarzoccohome.com/support/retailers-and-resellers
5.2. Employees, contractors and immediate family members of the Promoter and its
authorised resellers/retailers are ineligible to enter.
5.3. You are not eligible to enter if you purchased a second-hand, refurbished,
demonstration, or ex-display unit.
5.4. B2B Sales are excluded and are not eligible for entry.
5.5. Entries are only valid while Linea Micra SKU stock is available. If all Linea Micra
SKU are sold out prior to the end of the Promotion Period, the Promoter reserves
the right to end the promotion early.
6. Promotion Period
The Promotion commences at 12:01am AEDT on 20 October 2025 and closes at
11:59pm AEDT on 30 November 2025 (“Promotion Period”), unless closed earlier in
accordance with clause 5.5.
7. How to Enter
7.1. Each purchaser of a Linea Micra SKU during the Promotion Period will receive one
ticket included in their product packaging.
7.2. Three (3) tickets will be designated as “Golden Tickets” and will be randomly
inserted into product packaging by the Promoter prior to distribution.
7.3. Finding a Golden Ticket constitutes a provisional win, subject to verification in
accordance with clause 9.
8. Prize
8.1. Each Golden Ticket winner will receive a refund of the purchase price actually paid
for their Linea Micra SKU, as shown on their valid purchase invoice.
8.2. Refunds will be made by electronic funds transfer or reversal of the payment
method used.
8.3. Refunds will not exceed the recommended retail price of the Linea Micra at the
commencement of the Promotion.
8.4. Total maximum prize pool is up to AUD $20,000.
9. Claiming a Prize
9.1. To claim a prize, the winner must, within 14 days of purchasing a Linea Micra SKU,
email home.australia@lamarzocco.com with:
a. a photo of the Golden Ticket (showing the ticket ID);
b. the machine serial number; and
c. a copy of the valid purchase invoice.
9.2. The Promoter may request sight of the original Golden Ticket and additional
verification (eg proof of identity and proof of purchase).
9.3. A winner must claim their prize within 14 days of purchasing a Linea Micra SKU
and, in any event, no later than 14 December 2025. Claims received after this date
will not be accepted and the prize will be forfeited.
9.4. Claims received more than 14 days after purchasing a Linea Micra SKU will not be
accepted and the prize will be forfeited.
9.5. Each entry in this lottery will have an equal chance of winning the prize, in
compliance with the relevant legislation.
10. Winner Notification and Publication
10.1. The Promoter will notify winners in writing within 7 days of validating their claim.
10.2. Winners’ details will be published on the Promoter’s website https://au.lamarzocco.com within 14 days of validation, and remain available for a minimum of 28 days in the format required by the relevant permit conditions (eg
first initial, surname and postcode, or as otherwise directed).
11. Unclaimed Prizes
If a prize is not claimed or verified as provided in clause 9 above, the prize will be
forfeited and there will be no redraw for an unclaimed prize.
12. Dispute
12.1. Any complaints or disputes regarding this promotion should be submitted in
writing to the Promoter at home.australia@lamarzocco.com.
12.2. The Promoter will use its best endeavours to resolve disputes promptly and in good faith.
12.3. If a dispute cannot be resolved directly, entrants may seek assistance from SA
Consumer Business Services or the relevant regulatory authority.
12.4. The Promoter’s decision in relation to any dispute is final and binding, subject to
the review or direction of a regulatory authority.
13. Privacy
13.1. The Promoter collects personal information to administer the promotion, verify
claims and award prizes.
13.2. By entering, entrants consent to the Promoter handling their personal information
in accordance with the Promoter’s Privacy Policy at Privacy Policy - La Marzocco
Australia.
13.3. The Promoter may disclose entrants’ personal information to third parties engaged to assist in the conduct of the promotion, including prize fulfilment, data storage and regulatory compliance.
13.4. Entrants may contact the Promoter to access, update or correct their personal
information, or to make a privacy complaint.
14. Liability
14.1. Nothing in these Terms excludes statutory rights under the Australian Consumer
Law.
14.2. Subject to those rights, the Promoter is not liable for any loss, expense, damage or injury suffered in connection with the Promotion or use of a prize, including due to:
a. late, lost or misdirected entries or claims;
b. technical disruptions or system errors; or
c. any event beyond the Promoter’s reasonable control.
14.3. Prizes are not transferable or exchangeable.
15. Disqualification
The Promoter may disqualify any entrant who tampers with the entry process, submits
an entry not in accordance with these Terms, provides false information, or engages in
conduct that is misleading, deceptive, fraudulent or damaging to the goodwill of the
Promotion or the Promoter.
16. Force Majeure
If for any reason this promotion cannot run as planned (including due to technical
failure, fraud, unauthorised intervention, pandemic, strike, war, or other force majeure
event), the Promoter may cancel, terminate, modify or suspend the promotion, subject
to any written directions from a relevant regulatory authority.
17. Publicity consent
By accepting a prize, winners consent to the Promoter using their name, likeness,
image, voice, and entry for publicity and promotional purposes, in any media, without
further compensation, except where prohibited by law.
18. Governing Law
These Terms are governed by the laws of New South Wales, and each entrant submits
to the exclusive jurisdiction of the courts of New South Wales.
